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Case Studies

Lighthouse Consultants helps clients achieve results.  We provide immediate benefits with long-lasting legacies.

Our team’s wide-ranging industrial experience enables us to transfer best practice from industries such as automotive and aerospace into service organisations, including the public sector.

The case studies listed are a sample of the work we have conducted, illustrating our breadth of expertise as well as the depth of satisfaction of our clients.

Clients have included such diverse organisations as:

  • Ordnance Survey
  • Royal College of Nursing
  • Newport City Council
  • The Ombudsman (Wales)
  • JCB
  • Filsol Solar
  • Mountway Medical
  • NHS Trusts
  • The Talbert Hotel
  • Eaves Solicitors

Government and public sector programmes and frameworks we work on include:

  • Scottish Enterprise - Scottish Manufacturing Advice Services
  • Welsh Assembly Government – Support for Investors in People
  • NHS Institute – Lean Implementation
  • Newcastle City Council – Lean training
  • Tower Hamlets Council – Lean and strategy support


Lighthouse Consultants
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Supporting Start-Up Businesses

Business Ideas Workshop ‘Physically and mentally motivating.’ ‘Confidence boost.’ East of England Business Link ww… Read more

Category case studies, leadership, public sector, training

Newport City Council

Quote:  “We were very pleased with their efficiency and professionalism.” Mandy George Practice Manager, Law and Sta… Read more

Category case studies, consultancy, lean, public sector, reduce costs, training

The Ombudsman Wales

Quote “Lighthouse [Consultants] were recommended by the Institute of Customer Services.  Originally we wanted to i… Read more

Category case studies, improve customer service, leadership, public sector, training

Ordnance Survey – Six Sigma Training

Ordnance Survey is Great Britain’s national mapping agency, providing the most accurate and up-to-date geogr… Read more

Category case studies, improve customer service, public sector, reduce costs, six sigma, training

Careers Wales North East

Quote: “I was very impressed by the speed these results came through” Joyce McCaw, CEO Business Situation: Careers Wal… Read more

Category case studies, consultancy, improve customer service, lean, public sector, reduce costs